Contact Us

At James Avery Artisan Jewelry, we value your questions, feedback, and concerns. Our team is dedicated to providing you with timely and helpful support to enhance your experience with our brand and products. Below are the convenient ways to reach us:

Email Support

For general inquiries, order assistance, account questions, or help with returns and refunds, please reach out to our customer service team via email:
Email Address: service@jameseavery.com
We strive to respond to all email inquiries within a reasonable timeframe to address your needs thoroughly.

Official Website

Visit our official website to explore our full collection of handcrafted jewelry, track your orders, manage your account, or access additional support resources:
Our website also features a comprehensive FAQ section that may answer common questions about shipping, returns, product care, and more.

Physical Address

If you wish to send correspondence via mail (such as returns, documentation, or other written inquiries), our mailing address is:
James Avery Artisan Jewelry
36 Heritage Road
Quincy, Massachusetts 02169
United States
Whether you need help with a recent order, have questions about a specific jewelry piece, or want to share how our products have become part of your story, we’re here to assist you every step of the way.